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Emotional Support Animals: Best Practices for Managing Resident Requests
August 21 @ 2:00 pm - 3:00 pm
Join Attorney Kathi Williams and Doug Chasick, CPM® from The Fair Housing Institute, Inc. as they explain the differences between service and support animals and FHA and ADA. They’ll also share best practices about managing requests for specific species, breeds, and number of animals. Additional topics include tips for the workflow of processing and evaluating accommodation requests and what constitutes a “reliable source” for verification of requests. Don’t miss this fast-moving session on one of today’s hottest topics!