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Fair Housing Insiders

Eight steps to follow when facing a fair housing complaint

Eight Steps To Follow When Facing a Fair Housing Complaint

Nobody ever wants to face a fair housing complaint, but unfortunately, they are a reality in the housing industry. In this article, we will focus on eight critical steps that will help you face a complaint in a calm and focused manner to achieve a better outcome.

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Senior Housing and Reasonable Modifications

Senior Housing and Reasonable Modifications

Episode 24 of Fair Housing Insiders Senior housing comes with its own unique set of challenges regarding reasonable modifications or accommodations. We are joined by two industry professionals, Brandon Ball from Wesley Woods Senior Living and George Tucker, from Campbell-Stone. They share their experiences and fair housing best practices that allow them to offer superior

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Fair housing for maintenance professionals

Fair Housing Training For Maintenance – A Prerequisite

Fair Housing training for maintenance professionals is a compliance prerequisite.  Housing providers sometimes overlook this need.  Often they are the first team members who arrive after a maintenance call comes in.  They interact with residents on a regular basis.  Kindness and courtesy can often be misinterpreted.  We want kindness and courtesy to always be maintained. 

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