Fair Housing training for maintenance professionals is a compliance prerequisite. Housing providers sometimes overlook this need. Often they are the first team members who arrive after a maintenance call comes in. They interact with residents on a regular basis. Kindness and courtesy can often be misinterpreted. We want kindness and courtesy to always be maintained. Scenario-based Fair Housing training goes a long way to create a good balance.[Read more…]
Fair Housing compliance and social media can co-exist. In this episode we highlight many of the challenges that property management professionals have when it comes to their social media content and compliance with Fair Housing.[Read more…]
Fair Housing advertising guidelines are a must when developing your marketing and advertising content. Fair Housing issues and violations are more common than you may think. HUD provides advertising guidelines for compliance which this article covers.
In case you’re asking yourself why you should read this particular article, the fact is that if you work in the housing industry, you need to know your responsibilities under the Fair Housing Act, because regardless of your position, you are probably “advertising” every day. Fair Housing advertising involves every member of your team.[Read more…]
Fair Housing policies and procedures are absolutely essential no matter how many employees or units your property management company oversees.
In this episode of The Fair Housing Insiders, we covered the following topics:[Read more…]
COVID-19 (Coronavirus) has come up in Fair Housing conversations with property management companies. Where does Fair Housing apply when dealing with COVID-19 issues and where does it not? In this post, we address the HUD Statement.[Read more…]
Dear Fair Housing Insiders:
We have an owner who is getting very frustrated with roommate situations in single-family home rentals where there are three roommates qualified together but no one qualifies on their own. So when one of them decides to leave, we end up typically in an eviction/skip situation. So he has asked us to add the following paragraph to our rental criteria for his 230+ single-family rental homes “Should two (2) or more people be applying together for a property at least one of the applicants must qualify on their own. If neither/none of the applicants qualify as individuals each applicant must have a qualified cosigner.” Thoughts?
Signed ~~ Qualification Question[Read more…]
Dear Fair Housing Insiders:
We have a resident who is special needs. He comes into our office daily and spends all day on the computer and in our community center. That would not be an issue except he will stand around and stare at prospects, makes messes, and harrases my staff. We have had a couple of prospects who have made comments that him staring or listening in on them while with our leasing agent makes them uncomfortable. We are a tax credit community and I have tried being nice and talking to him but he lashes out and says he will sue us for discriminating against him. I am worried about a lawsuit but he has called my staff racial slurs. Could he file a complaint? What can we do to protect ourselves?[Read more…]