The Fair Housing Institute, Inc.
We provide comprehensive fair housing online training to protect you, your property and your company.
Our latest episode focuses again on communication. Your resident requested a reasonable accommodation: did you hear it? Residents may not always communicate effectively. This is why all staff need to be trained to listen carefully, especially when dealing with reasonable accommodation requests.
Estimated reading time: 3 minutes
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Allergies are a complex topic. They range in type as well as severity. When do they rise to meet the criteria for granting a reasonable accommodation?
Estimated reading time: 3 minutes
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Telephone fair housing training is a crucial component. Today we again discuss the importance of fair housing training, communication, and supervision.
Estimated reading time: 4 minutes
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Communication is key. By not effectively communicating your company’s fair housing policies to your employees you leave yourself exposed and vulnerable to a fair housing complaint. Let’s take a look at some great insights on best practices.
Estimated reading time: 4 minutes
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Is a fair housing attorney needed in property management? In this episode, we discuss why and when you should consult a fair housing attorney.
Estimated reading time: 3 minutes
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What is sexual harassment in fair housing? The interesting thing about fair housing and sexual harassment is that while it is very similar to employment sexual harassment, there are some key differences when it comes to fair housing. Join us as we discuss these differences and review the best practices you need to utilize.
Estimated reading time: 8 minutes
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Fair Housing is a complicated and ever-changing subsection of the law. Because of this and the differences between federal, state, and local laws, it is critically important that every employee in the housing industry receives regular and up- to date training so they follow the law and take every fair housing matter seriously.
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In this episode, we talk about fair housing testers. What are some of the most common issues that get reported when testers call or visit properties? Be sure to check out the full episode and share it with your property management team.
What you will learn in this article:
Fair Housing training for maintenance professionals is a compliance prerequisite. Housing providers sometimes overlook this need. Often they are the first team members who arrive after a maintenance call comes in. They interact with residents on a regular basis. Kindness and courtesy can often be misinterpreted. We want kindness and courtesy to always be maintained. Scenario-based Fair Housing training goes a long way to create a good balance.
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Fair Housing compliance and social media can co-exist. In this episode we highlight many of the challenges that property management professionals have when it comes to their social media content and compliance with Fair Housing.
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