Do customer service and fair housing go hand in hand? Can you have one without the other? This episode shows how superior customer service is the key to fewer fair housing complaints.
It stands to reason that any company with good customer service training will have fewer fair housing complaints. Customers that feel honestly heard primarily during upsetting circumstances are less likely to feel discriminated against or file a grievance. So how can you ensure that your customers/residents are receiving superior customer service?
Estimated reading time: 4 minutes[Read more…]