Apartment maintenance staff may receive reasonable modification requests because of their direct contact with residents. Therefore, it’s important that they are educated in how to respond to such requests. [Read more…]
Fair Housing Compliance – What Qualifies As A Senior Living Community?
What qualifies as a senior living community? An increasing number of housing developments appear to be marketing themselves as “Active Adult” or “Empty Nester” communities. How can that be? “Adult Only” housing was outlawed in 1988 when President Ronald Reagan signed the Fair Housing Amendments Act (FHAA) into law. [Read more…]
Answer Your Telephone With Care – Comply With Fair Housing
I Thought You Had A Two Bedroom?
Telephone fair housing training is a key component for the compliance department in multifamily. Apartment rental offices receive many telephone calls each day. Questions such as: Are there available apartments? What is your screening criteria? and many others may be asked on any given day. [Read more…]
Property Management Must Act On Sexual Harassment Allegations
Sexual Harassment Allegations
Sexual harassment allegations are a serious matter. The Baltimore sex-for-repairs $8 million settlement is still fairly fresh on property management companies minds. Even more recently Uber has hit the media as another high profile company who allegedly has ignored sexual harassment in the workplace. Obviously becoming a high profile case is the last thing a property management company wants. This post will remind you of the absolute necessity to have policies and protocols to protect your employees and your residents. [Read more…]
Fair Housing – There is More Than One Protected Class
Traditionally over the last few years we have seen and or experienced Fair Housing testers coming to properties to ascertain that our site teams are abiding by Fair Housing laws. Most of the tests have been focused on two particular classes which are race and religion. They are always stepping up their game.