Answering questions is part of the routine in property management. Some questions can lead us into fair housing hot water if we are not careful with our answers.[Read more…]
Sexual Harassment Allegations
Sexual harassment allegations are a serious matter. The Department of Justice and HUD are working together in a task force to investigate and prosecute cases of sexual harassment in housing.
As serious (and expensive) as allegations of sexual harassment are for employers, housing providers have even wider concerns since housing providers need to adopt policies and best practices to prevent their employees from causing sexual harassment violations against both coworkers and residents.[Read more…]
Fair Housing laws have application towards holidays and holiday decorations. Best practices and compliance need to be solidly based on Fair Housing law and not on personal opinion.
As a professional in the housing industry, you may be faced with holiday-related items that are simply viewed as potentially offensive and/or insensitive but that are not against Fair Housing laws.[Read more…]
Can some extreme actions by a resident be deemed a “direct threat,” thereby exempting property management from being required to make reasonable accommodation to the resident? [Read more…]
Proper documentation can help you defend against an allegation of housing discrimination. It’s pretty safe to say that all property management companies would like to avoid a lawsuit for a Fair Housing violation if at all possible. [Read more…]
When was the last time you reviewed your screening policies? Prevent illegal discrimination in screening applicants by developing and practicing consistent policies. Terrorism concerns are relevant and need to be addressed in a proactive way and not reactive. Your team needs to be properly trained on Fair Housing compliance and also on how to properly apply any procedures and policies that you may implement. [Read more…]
Fair Housing training for maintenance professionals is a compliance prerequisite. Housing providers sometimes overlook this need. Often they are the first team members who arrive after a maintenance call comes in. They interact with residents on a regular basis. Kindness and courtesy can often be misinterpreted. We want kindness and courtesy to always be maintained. Scenario-based Fair Housing training goes a long way to create a good balance. [Read more…]
Fair Housing advertising issues and violations are more common than you may think. HUD provides advertising guidelines for compliance which this article covers.
In case you’re asking yourself why you should read this particular article, the fact is that if you work in the housing industry, you need to know your responsibilities under the Fair Housing Act, because regardless of your position, you are probably “advertising” every day. Fair Housing advertising involves every member of your team. [Read more…]
Fair Housing Or Personal Security?
An employee’s safety and personal security usually should take precedence over fair housing concerns.
Working in the field of residential real estate can be very rewarding. Whether you’re involved in sales, leasing, or maintenance, you can also face risks. We’ve all heard the frightening stories of on-site employees or real estate agents who have been attacked while doing their jobs. Good personal security practices can greatly reduce the risk of such incidents. But what happens when your personal security practices force you to treat people differently so that you’re concerned about your fair housing compliance? [Read more…]